This Acceptable Use Policy (Policy) describes certain terms, features, restrictions, licenses and notices associated with providing the Services. Capitalised terms not defined in this Policy are defined in the Terms and Conditions of the tRetail Services.

Use of the Services

Account set up and use of the Services (Users)

The following applies to Users when they are required to create an account and specify a password on the tRetail website in order to access the Services:

• To create an account, the User must be at least 18 years old and must provide truthful and accurate information about the User.
• The User must not impersonate anyone else or use false information when creating the account.
• If the User’s information changes at any time, the User must promptly update the User’s account to reflect those changes.
• No User may share account credentials or passwords.
• The User must keep passwords confidential.
• If You or a User believes that a User’s account has been compromised at any time, You or the User must notify Us or Your system administrator.

Usage Restrictions

You may not, and may not allow any third-party, including Your Users, to use the Services to:

• make any Services available to, or use any Services for the benefit of, anyone other than You or Users;
• sell, resell, license, sublicense, distribute, make available, rent or lease any Services, or include any Services in a service bureau or outsourcing offering;
• send, upload, distribute or disseminate, or offer to do the same with respect to material that meets the criteria for Prohibited Content (see below);
• use the Services to store or transmit a virus or malicious code;
• interfere with or disrupt the integrity or performance of any Services or third-party data contained therein;
• attempt to gain unauthorised access to any Services or Our related systems, platforms, models or code;
• permit direct or indirect access to or use of any Services in a way that circumvents a contractual usage limit, or use any of the Services to access or use any of Our Intellectual Property Rights, except as permitted under the Terms;
• access, scrape or copy a Service, or any part, feature, function, model or user interface thereof for any purpose not expressly authorised by the Terms and this Policy, including without limitation to build a competitive product or service or to benchmark with a third party product or service, or in a manner that violates the terms for use of or access to such service or website;
• frame or mirror any part of any Services;
• reverse engineer, decompile, modify, combine, create derivative works of, distribute or adapt any Services (to the extent such restriction is permitted by law);
• sell to, exchange with, share with or distribute to a third party personal information, including the email addresses of any person without such person's knowing and continued consent to such disclosure;
• engage in, promote or facilitate illegal activity or violate any applicable local, state, national or international law or regulation (including without limitation data, privacy, and export control laws);
• interfere with other Users' enjoyment of the Services;
• perform significant load or security testing without first obtaining Our written consent;
• remove any copyright, trade mark or other proprietary rights notices contained in or on the Service or reformat or frame any portion of the web pages that are part of the Service's administration display; or
• disable, avoid, circumvent, damage or otherwise interfere with any security or access-related features or restrictions of Our Services, features that prevent or restrict the use or copying of content from the Services, or features that enforce limitations on the use of the Services.

Any use of the Services in breach of the Terms, this Policy or an Order Form, by You or Your Users that in Our judgment threatens the security, integrity or availability of Our Services, may result in Our immediate suspension of the Services. We will use commercially reasonable efforts under the circumstances to provide You with notice and an opportunity to remedy such violation or threat prior to such suspension.

Planned Downtime

We may schedule periods where the Services may not be available for a set period of time for regular maintenance or technical fixes. The term 'Planned Downtime' means where We give You at least 8 hours’ electronic notice of a scheduled period of downtime (including by way of publishing an update on Our website), and which We will schedule to the extent practicable during weekend or non-business hours.

Prohibited Material

You may not use the Services to solicit, display, store, process, send or transmit:

• material that infringes or misappropriates a third party's intellectual property or proprietary rights;
• content that promotes, condones, encourages or facilitates hate, violence or discrimination against people based on race, ethnicity, color, national origin, religion, age, gender, gender identity, sexual orientation, disability, medical condition, veteran status or any other characteristic;
• obscene, indecent, defamatory, libelous, deceptive, fraudulent, pornographic, harmful to minors, threatening, excessively profane or otherwise objectionable material;
• content that violates, encourages or furthers conduct that would violate any applicable laws;
• information related to children under the age of 13 (or in the European Economic Area, under 16);
• material related to phishing or drug paraphernalia;
• malicious code, such as viruses, worms, time bombs, Trojan horses and other harmful or malicious scripts, agents or programs; or
• material that violates or encourages conduct that would violate any applicable laws, including any criminal laws, or any third-party rights, including publicity or privacy rights.

We have adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be infringers or repeat infringers of the requirements in this section.

Breach and Remedies

If We inform you that Your use of the Services is in breach of Our Policy, You must promptly and in good faith respond to a request from Us to comply with the Policy.

If We determine (in Our sole discretion) that You engage in activities that seriously or repeatedly violate the Terms or this Policy, or You authorise or help others to do so, We may suspend or terminate Your use of the Services without notice or liability, and without limiting any other right or recourse We may also have. We have the right, but not the obligation, to monitor or investigate Your use of the Services at any time for compliance with this Policy.

Changes to This Policy

We may update this Policy from time to time by posting an updated version at www.nrture.ai and any such updates will be effective upon posting. When we update this Policy, the "Last Updated" date above will be updated to reflect the date of the most recent version. Your continued use of the Services constitutes your acceptance of the modified Policy. We encourage you to review this Policy regularly.

Violation of Policy

If you become aware of any violation of this Policy, please contact us at admin@tretaillabs.com.